Property Management
A structured management system built around clarity, documentation, and follow-through.
Designed for owners who want fewer surprises: leasing discipline, consistent maintenance coordination, and reporting that stays organized.
Service area: Santa Clarita Valley + Greater Los Angeles • Canyon Country, CA
Leasing, maintenance coordination, and documented reporting—presented clearly.
Leasing + Screening
Structured marketing, showings, screening, and lease execution with consistent documentation.
Maintenance Coordination
Issue intake, vendor coordination, approvals, and resolution tracking—clear communication throughout.
Owner Reporting
Practical reporting cadence with plain-language updates and organized records you can rely on.
HOA / Association Support
Administrative consistency, vendor oversight, and compliance support where applicable.
Fill in with Sandra
- Property types handled: [FILL IN: SFR / condo / townhome / small multi / other]
- Coverage area: [FILL IN: cities served + exclusions]
- Owner profile: [FILL IN: ideal client (busy professionals, out-of-area owners, investors, etc.)]
What’s included
Property management services
Below is the structure. We will finalize exact standards and wording after your intake call with Sandra.
Leasing workflow
Marketing → showings → applications → screening → lease signing → move-in documentation.
Fill in with Sandra
- Leasing workflow specifics: [FILL IN: marketing channels, showing method, application tools]
- Screening standards (high level): [FILL IN: income multiple, credit range guidance, rental history checks, etc.]
- Documentation standards: [FILL IN: how decisions are recorded + communicated]
Maintenance coordination
Issue intake, triage, vendor scheduling, approvals, and resolution tracking with clear updates.
Fill in with Sandra
- Approval thresholds: [FILL IN: dollar amount(s) that require owner approval]
- Emergency definition: [FILL IN: what qualifies + response protocol]
- Vendor network: [FILL IN: preferred vendors / in-house / how vendors are vetted]
Reporting + communication cadence
Consistent reporting and plain-language updates so owners know what’s happening without chasing details.
Fill in with Sandra
- Reporting cadence: [FILL IN: monthly statement / owner portal / year-end summary]
- Owner communication standards: [FILL IN: response time expectation + preferred channels]
- Tools/platforms (if any): [FILL IN: property mgmt software, portal, etc.]
HOA / association coordination
Coordination support where HOA processes affect operations, notices, vendors, or compliance items.
Fill in with Sandra
- Scope of HOA support: [FILL IN: what Sandra handles vs. owner responsibility]
Fees + engagement model
We’ll publish this clearly once confirmed. Transparent presentation reduces friction and increases qualified inquiries.
Fill in with Sandra
- Fees model: [FILL IN: % monthly, flat rate, lease-up fee, renewal fee, etc.]
- Minimum term / cancellation: [FILL IN]
- Included vs. add-on services: [FILL IN]
Response standard
Next steps within 1 business day.
Start with a quick call
We’ll confirm fit, timeline, and scope before any commitments.
Process
What working together looks like
Clear steps reduce uncertainty for owners and produce better outcomes over time.
1) Intake + goals
Confirm property details, timeline, and owner expectations. Align on standards and communication cadence.
2) Leasing plan
Pricing guidance, marketing plan, showing process, application workflow, and documentation package.
3) Screening + approval
Consistent screening and clear approval decisions (fair housing compliant).
4) Lease + move-in
Lease execution, deposits, condition documentation, and move-in coordination.
5) Ongoing operations
Maintenance coordination, HOA coordination (if applicable), and issue tracking.
6) Reporting + renewals
Reporting cadence, year-end summary process, renewal strategy, and vacancy reduction planning.
Fill in with Sandra
- Years in business (public statement): [FILL IN: what Sandra wants stated publicly]
- Property condition standards / inspection cadence: [FILL IN]
- Renewal strategy: [FILL IN: when renewal conversations begin + approach]
FAQ
Common questions
We’ll finalize these answers once Sandra confirms policies and tools.
What kinds of properties do you manage?
We’ll include an exact list once confirmed with Sandra (e.g., SFR, condo, small multi, etc.).
Do you have a minimum term or commitment?
We’ll publish the management agreement basics once confirmed (term, cancellation policy, transition support).
How do maintenance approvals work?
We’ll document thresholds, emergency definitions, and owner approval workflow once confirmed.
How do owners receive statements and updates?
We’ll confirm reporting cadence (monthly / quarterly) and any owner portal/tools used, then finalize wording.