REO Support
Milestone-driven coordination with reliable cadence, documentation, and follow-through.
Built for asset teams that need clean updates, predictable deliverables, and a local operator who keeps assignments moving.
Coverage: Santa Clarita Valley + Greater Los Angeles • Canyon Country, CA
Local familiarity supports faster access, vendors, and timeline control.
What asset teams should expect
This page shows the structure and deliverables framework. We’ll finalize exact policies, cadence, and platforms after confirming specifics with Sandra.
Milestones + timeline control
A clear milestone sequence so assignments do not drift: intake → initial actions → ongoing status updates → next-step decisions.
Documentation-first updates
Photo documentation and plain-language status notes designed for rapid review, forwarding, and audit trail consistency.
Reliable reporting cadence
Predictable check-ins so the asset team never has to chase updates, and exceptions are escalated early.
Compliance-aware execution
Process built to support clear records and consistent handling, aligned with fair housing and brokerage requirements where applicable.
Fill in with Sandra
- Types of assignments supported: [FILL IN: occupied / vacant / cash-for-keys support / listing assignments / etc.]
- Response-time expectation: [FILL IN: initial response window + update frequency expectation]
- Counties / cities served: [FILL IN]
Deliverables
Deliverables and reporting cadence
Designed to be skimmable for asset teams and consistent enough to support audit trails.
Standard update package
This is the framework. Exact items and frequency will be confirmed with Sandra.
•Status summary: current milestone, blockers, next steps
•Photo documentation: condition, access notes, key observations
•Timeline notes: dates completed + target dates
•Escalations: items requiring direction or approvals
Fill in with Sandra
- Reporting cadence: [FILL IN: weekly / twice weekly / per milestone / platform-driven]
- Photo deliverables: [FILL IN: required angles/sets, watermarking, naming conventions]
- Time-to-first-update expectation: [FILL IN]
Platforms + workflow
We will list platforms once confirmed so asset teams immediately know “how work moves.”
Fill in with Sandra
- Platforms used: [FILL IN: Equator / RES.NET / Pyramid / email-only / other]
- File formats + naming: [FILL IN]
- Preferred communication channel: [FILL IN]
Assignment types
Occupied/vacant, field coordination, listing support, and timeline control—final list pending confirmation.
Start with a quick call
We’ll confirm scope, cadence, and platforms before any commitments.
Milestones
A simple milestone system that prevents drift
Asset teams need clarity: what is done, what is next, and what is blocked.
1) Intake + initial scope
Confirm assignment details, access status, immediate priorities, and reporting format.
2) Field status confirmation
Establish current state and document what matters for next-step decisions.
3) Action plan + dependencies
Define actions, owners, approvals required, and target dates.
4) Ongoing reporting cadence
Repeatable updates with exception-based escalation (no guessing, no silence).
5) Listing/support milestones (if applicable)
Track marketing and transaction steps with clean documentation and timely updates.
6) Closeout documentation
Deliver final notes and documentation package as required by the assignment.
Fill in with Sandra
- Closeout deliverables: [FILL IN: what must be included at completion]
- Escalation rules: [FILL IN: what gets escalated immediately vs. included in next report]
Proof
Proof points (to be added)
We’ll add verified testimonials, assignment volume, and/or credential proof once provided.
Testimonials (placeholders)
“FILL IN: testimonial #1 (reliability + cadence)”
— [FILL IN]
“FILL IN: testimonial #2 (documentation + updates)”
— [FILL IN]
“FILL IN: testimonial #3 (timeline control / field execution)”
— [FILL IN]
Fill in with Sandra
Please collect 3–6 REO-relevant testimonials or proof points. Anonymous is acceptable initially (e.g., “Asset Manager, LA County”).
Quick facts
Licensure
CalDRE #01347306
Service area
Santa Clarita Valley + Greater Los Angeles
Response standard
Next steps within 1 business day